General Terms and Conditions of ENGA GmbH

These General Terms and Conditions (GTC) apply to all services and products offered by ENGA GmbH (hereinafter: "ENGA"). By using the services of ENGA, you fully accept the following conditions. The privacy policy and the shipping conditions are integral and binding parts of these GTC.

ENGA reserves the right to change these GTC at any time. Changes will be made accessible on the ENGA website and will take effect upon their posting. Swiss law exclusively applies to these GTC and any disputes between ENGA and customers.

The exclusive place of jurisdiction for all disputes is the headquarters of ENGA. However, ENGA is entitled to sue customers at their domicile.

Offer

The offer is aimed at customers residing/domiciled in Switzerland or Liechtenstein. The offer is valid as long as it is visible in the online shop and/or while stocks last. Price and assortment changes are possible at any time. The images shown in advertisements, brochures, the online shop, etc. are for illustration purposes only and are non-binding.

Delivery

Upon order confirmation, a provisional delivery date will be communicated to the customer, or contact will be made with the customer to arrange an individual delivery date. If ENGA is delayed in delivery, the customer (except for custom-made products) has the right to withdraw from the contract from the 60th calendar day since the originally announced delivery date. In this case, ENGA will refund the customer any amounts already paid in advance. Further claims against ENGA do not exist.

Warranty Conditions

At ENGA, we guarantee that every product arrives in perfect condition. In addition, ENGA GmbH offers a two-year manufacturer warranty on all ENGA products. The two-year limited manufacturer warranty from ENGA does not apply to products that do not bear the ENGA brand name, even if they are packaged and sold together with ENGA products. For products not originating from ENGA, a warranty granted by the respective manufacturer may apply.

Our warranty covers the following defects: damage during transport, incomplete deliveries, or manufacturing defects.

Returns

The buyer has the right to cancel an order, return a product, or withdraw from a service contract for any reason. A buyer who wishes to return a product purchased from the ENGA shop or withdraw from a service contract must send a declaration of intent to us at any time within 30 days after the product(s) have physically come into their possession or that of a person specified by them, or after the date on which the service contract was concluded. Once the buyer has notified us of their return request, they must simply return the product along with the original payment receipt and original packaging to us within 14 days. Once the product has arrived, we will refund the buyer within 14 days the amount paid (excluding shipping costs) based on the payment method used.

If the product shows damage, we are entitled to deduct the amount of the refund by the depreciation of the product.

Payment Terms

You can choose between payment by credit card (Visa, Mastercard, American Express), invoice, and Twint. In exceptional cases, ENGA may require payment by credit card.

The VAT of 8.1% is included in all product prices. For payment by invoice, payment must be made within 14 days from the order date.

It is at ENGA's discretion to decide which payment methods are allowed and whether/when products not paid for on time will be released for sale again.

Creditworthiness

ENGA reserves the right to make the delivery of orders dependent on advance payment, the provision of security, and/or a credit check. By placing your order, you agree that ENGA may obtain this credit information. ENGA may cancel or suspend an order if you are not creditworthy or if there is a justified suspicion of fraudulent intentions.

You are entitled to revoke your consent at any time in writing.

Liability

For breaches of its own contractual obligations under these GTC, ENGA is liable to customers without limitation for direct and proven damages caused by ENGA through unlawful intent or gross negligence. ENGA expressly excludes liability for slight negligence as well as for indirect or consequential damages. Consequential damages include, in particular, lost profits, reputational damage, and data loss due to temporary impairments or interruptions in the availability of ENGA's services, as well as due to the failure of sales channels, transmission errors, delayed delivery of products, incorrect price or service information, and errors in order confirmations. ENGA is also not liable for any content on websites of organizers and other third parties that refer to the ENGA website or to which ENGA refers on its website.

Privacy policy

Privacy Policy

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Federal Act on Data Protection (FADP), every person has the right to privacy and protection against the misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

In collaboration with our hosting providers, we strive to protect the databases as much as possible from unauthorized access, loss, misuse, or falsification.

Please note that data transmission over the Internet (e.g., when communicating via email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.

By using this website, you agree to the collection, processing, and use of data as described below. This website can generally be visited without registration. Data such as accessed pages or names of accessed files, date, and time are stored on the server for statistical purposes, without being directly related to your person. If personal data (such as name, address, or email addresses) is collected on our pages, this is always done on a voluntary basis wherever possible. This data will not be shared with third parties without your explicit consent.

Processing of Personal Data

Personal data includes all information related to an identified or identifiable person. A data subject is a person whose personal data is processed. Processing encompasses any handling of personal data, regardless of the means and procedures used, including the storage, sharing, acquisition, deletion, retention, modification, destruction, and use of personal data.

We process personal data in accordance with Swiss data protection law. Where and to the extent that the EU General Data Protection Regulation (GDPR) is applicable, we additionally process personal data based on the following legal grounds in connection with Article 6 (1) GDPR:

• (a) Processing of personal data with the consent of the data subject.
• (b) Processing of personal data for the performance of a contract with the data subject, as well as for the implementation of pre-contractual measures.
• (c) Processing of personal data to fulfill a legal obligation to which we are subject under applicable EU law or under the applicable law of a country where the GDPR is fully or partially applicable.
• (d) Processing of personal data to protect the vital interests of the data subject or another natural person.
• (f) Processing of personal data to safeguard our legitimate interests or those of third parties, provided that the fundamental rights and freedoms and interests of the data subject do not outweigh them. Legitimate interests include, in particular, our business interest in being able to provide our website, information security, enforcement of our own legal claims, and compliance with Swiss law.

We process personal data for the duration necessary for the respective purpose or purposes. For longer-term retention obligations based on legal and other obligations to which we are subject, we restrict processing accordingly.

With SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content, such as inquiries you send to us as the website operator, this website uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser’s address bar.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Server Log Files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

• Browser type and version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request

This data cannot be attributed to specific individuals. This data will not be merged with other data sources. We reserve the right to review this data retrospectively if we become aware of concrete indications of unlawful use.

Third-Party Services

This website may use Google Maps for embedding maps, Google Invisible reCAPTCHA to protect against bots and spam, and YouTube for embedding videos.

These services, provided by the American company Google LLC, use cookies, among other things, which result in data being transmitted to Google in the USA. However, we assume that no personal data tracking occurs solely from the use of our website.

Google has committed to ensuring adequate data protection in accordance with the US-European and US-Swiss Privacy Shield frameworks.
For more information, please refer to Google's privacy policy.

Contact Form

When you send us inquiries via the contact form, your information from the request form, including the contact details you provide, will be stored by us for the purpose of processing the request and for follow-up questions if needed. We do not share this data without your consent.

Newsletter

If you want to receive the newsletter offered on the website, we need an email address from you, as well as information that allows us to verify that you are the owner of the provided email address and that you agree to receive the newsletter. No additional data is collected. We use this data exclusively for sending the requested information and do not share it with third parties.

After you have consented to the storage of the data, the email address, and its use for sending the newsletter, you can withdraw your consent at any time, for example, through the "unsubscribe link" in the newsletter.

Commenting Function

For the commenting function on this website, in addition to your comment, we also store information about the time the comment was created, your email address, and, if you do not post anonymously, the username you have chosen.

Storage of IP Address

Our commenting function stores the IP addresses of users who submit comments. Since we do not review the comments on our site before they are published, we need this data to take action against the author in case of legal violations, such as insults or propaganda.

Subscribing to Comments

As a user of the site, you can subscribe to comments after registration. You will receive a confirmation email to verify that you are the owner of the provided email address. You can unsubscribe from this feature at any time using a link in the informational emails.

Rights of the Data Subject

Right to Confirmation
Every data subject has the right to request confirmation from the website operator as to whether their personal data is being processed. If you wish to exercise this right to confirmation, you can contact the Data Protection Officer at any time.

Right to Information

Every data subject has the right to obtain, free of charge, information from the operator of this website about the personal data stored about them and a copy of this information. Additionally, the following information may be provided, if applicable:

• Purposes of the processing
• Categories of personal data processed
• Recipients to whom the personal data has been or will be disclosed
• If possible, the planned duration of storage of the personal data or, if not possible, the criteria used to determine this duration
• The existence of a right to rectification or deletion of the personal data concerning them, or to restriction of processing by the data controller, or a right to object to such processing
• The existence of a right to lodge a complaint with a supervisory authority
• If the personal data has not been collected from the data subject, all available information about the source of the data

Furthermore, the data subject has the right to be informed whether personal data has been transferred to a third country or an international organization. If this is the case, the data subject also has the right to be informed about the appropriate safeguards related to the transfer.

If you wish to exercise this right to information, you can contact our Data Protection Officer at any time.

Right to Rectification

Every data subject has the right to request the immediate correction of inaccurate personal data concerning them. Additionally, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data – including by means of an additional statement.

If you wish to exercise this right to rectification, you can contact our Data Protection Officer at any time.

Right to Erasure

Every data subject has the right to request the immediate erasure of personal data concerning them from the data controller of this website, if one of the following reasons applies and the processing is no longer necessary:

• The personal data was collected or otherwise processed for purposes that are no longer necessary.
• The data subject withdraws the consent on which the processing is based, and there is no other legal basis for the processing.
• The data subject objects to the processing on grounds related to their particular situation, and there are no overriding legitimate reasons for the processing, or the data subject objects to processing in the case of direct marketing and related profiling.
• The personal data has been processed unlawfully.
• Erasure of the personal data is necessary to comply with a legal obligation under Union law or the law of the member states to which the data controller is subject.
• The personal data was collected in relation to services of the information society offered directly to a child.

If one of the above reasons applies and you wish to request the erasure of personal data stored by the operator of this website, you can contact our Data Protection Officer at any time. The Data Protection Officer will ensure that the request for erasure is promptly fulfilled.

Right to Restriction of Processing

Every data subject has the right to request the restriction of processing from the data controller of this website if one of the following conditions is met:

• The accuracy of the personal data is contested by the data subject, for a period that allows the data controller to verify the accuracy of the personal data.
• The processing is unlawful, the data subject objects to the erasure of the personal data, and requests instead the restriction of its use.
• The data controller no longer needs the personal data for processing purposes, but the data subject needs it for the establishment, exercise, or defense of legal claims.
• The data subject has objected to the processing on grounds related to their particular situation, and it is not yet determined whether the legitimate interests of the controller override those of the data subject.

If one of the above conditions applies, you can contact our Data Protection Officer at any time to request the restriction of the processing of personal data stored by the operator of this website. The Data Protection Officer will ensure that the restriction of processing is implemented.

Right to Data Portability

Every data subject has the right to receive the personal data concerning them in a structured, commonly used, and machine-readable format. Additionally, the data subject has the right to request that the personal data be transmitted directly from one data controller to another, where technically feasible and provided that this does not adversely affect the rights and freedoms of others.

To exercise the right to data portability, you can contact the Data Protection Officer designated by the operator of this website at any time.

Right to Object

Every data subject has the right to object, on grounds related to their particular situation, to the processing of personal data concerning them at any time.

In the event of such an objection, the operator of this website will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or the processing is necessary for the establishment, exercise, or defense of legal claims.

To exercise your right to object, you can contact the Data Protection Officer of this website directly.

Right to Withdraw Consent

Every data subject has the right to withdraw any consent previously given for the processing of personal data at any time.

If you wish to exercise your right to withdraw consent, you can contact our Data Protection Officer at any time.

Copyright

Copyright and all other rights to the content, images, photos, or other files on the website belong exclusively to the operator of this website or to the explicitly named rights holders. Prior written consent from the copyright holders must be obtained before reproducing any files.

Anyone who commits a copyright infringement without the consent of the respective copyright holders may be subject to legal penalties and may face claims for damages.

Disclaimer

All information on our website has been carefully reviewed. We strive to ensure that the information we provide is current, accurate, and complete. However, the occurrence of errors cannot be completely ruled out, and we cannot guarantee the completeness, accuracy, or timeliness of the information, including editorial content. Claims for liability related to material or immaterial damages caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are generally excluded.

The publisher may change or delete texts at their discretion and without prior notice and is not obligated to update the content of this website. The use of this website or access to it is at the visitor's own risk. The publisher, their clients, or partners are not responsible for damages, such as direct, indirect, incidental, or consequential damages, allegedly caused by visiting this website and thus accept no liability for such damages.

The publisher also accepts no responsibility or liability for the content and availability of third-party websites that can be accessed via external links from this website. The operators of the linked pages are solely responsible for their content. The publisher explicitly disassociates themselves from all external content that may be legally or morally questionable or that violates public decency.

Google Maps

This website uses Google Maps. This allows us to display interactive maps directly on the website and provide you with the convenience of using the map function. When you visit the website, Google receives the information that you have accessed the relevant subpage of our website. This occurs regardless of whether Google provides a user account that you are logged into or whether no user account is present.

If you are logged into Google, your data will be directly associated with your account. If you do not wish for your data to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses it for advertising, market research, and/or needs-based design of its website.

Such evaluation is carried out, especially (also for non-logged-in users), to provide needs-based advertising and to inform other users of the social network about your activities on our website.

You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right. For more information on the purpose and scope of data collection and processing by Google, as well as further information on your rights and settings options to protect your privacy, please visit: www.google.de/intl/de/policies/privacy.

Google Ads

This website uses Google Conversion Tracking. If you arrived at our website via an ad placed by Google, Google Ads will set a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an ad placed by Google.

These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to that page.

Each Google Ads customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of different Ads customers. The information obtained through the conversion cookie is used to generate conversion statistics for Ads customers who have opted for conversion tracking. Customers are informed about the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this – for example, by adjusting your browser settings to generally disable the automatic setting of cookies, or by configuring your browser to block cookies from the domain “googleleadservices.com”.

Please note that you should not delete the opt-out cookies as long as you do not want measurement data to be collected. If you delete all your cookies in the browser, you will need to set the respective opt-out cookie again.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Ireland Limited. If the entity responsible for data processing on this website is located outside the European Economic Area or Switzerland, the data processing by Google Analytics is performed by Google LLC. Google LLC and Google Ireland Limited are referred to hereinafter as "Google."

The statistics obtained enable us to improve our services and make them more interesting for you as a user. This website also uses Google Analytics for cross-device analysis of visitor flows, which is performed using a user ID. If you have a Google account, you can disable cross-device analysis of your usage in the settings under “My Data,” “Personal Data.”

The legal basis for using Google Analytics is Art. 6 (1) Sentence 1 lit. f GDPR. The IP address transmitted by your browser in the context of Google Analytics is not merged with other data from Google. We would like to point out that Google Analytics on this website has been extended with the code “_anonymizeIp();” to ensure anonymized collection of IP addresses. This means that IP addresses are processed in a truncated form so that they cannot be linked to a specific individual. If data collected about you can be attributed to a person, this will be immediately excluded, and the personal data will be promptly deleted.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide additional services related to website and internet use to the website operator. For exceptional cases where personal data is transmitted to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there. You can prevent the storage of cookies by adjusting your browser software accordingly; however, please note that you may not be able to use all functions of this website to their full extent in such a case. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: Disable Google Analytics.

Additionally, you can also prevent the use of Google Analytics by clicking on this link: Disable Google Analytics. This will set an opt-out cookie on your device that prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your device, this opt-out cookie will also be deleted, meaning you will need to set the opt-out cookie again if you wish to continue preventing this form of data collection. Opt-out cookies are set per browser and computer/device and must therefore be activated separately for each browser, computer, or other device.

Google AdSense

We use Google AdSense on this website. This is an advertising program provided by Google Inc. In Europe, Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. Google AdSense allows us to display ads on this website that are relevant to our topic.

Google AdSense uses cookies to display ads that are relevant to users, improve reports on campaign performance, or prevent a user from seeing the same ads repeatedly. Google uses a cookie ID to track which ads are displayed in which browser and can thus prevent them from being shown multiple times. Additionally, Google AdSense may use cookie IDs to record so-called conversions related to ad impressions. For example, if a user sees a Google Ads ad and later visits the advertiser's website with the same browser and makes a purchase there. According to Google, Google Ads cookies do not contain personal information.

The marketing tools used establish a direct connection between your browser and Google's server. By incorporating Google Ads, Google receives the information that you have accessed the relevant part of our website or clicked on one of our ads. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or logged in, it is possible that Google may learn and store your IP address.

You can prevent participation in this tracking process in various ways:

• By adjusting your browser software settings; specifically, suppressing third-party cookies will prevent you from receiving advertisements from third parties.
• By disabling conversion tracking cookies by setting your browser to block cookies from the domain “www.googleadservices.com” or visit https://adssettings.google.com; this setting will be deleted when you delete your cookies.
• By disabling interest-based advertising from providers that are part of the self-regulation campaign “About Ads” at https://www.aboutads.info/choices; this setting will be deleted when you delete your cookies.
• By permanently disabling in your browsers Firefox, Internet Explorer, or Google Chrome via the link https://www.google.com/settings/ads/plugin.
• Please note that in this case, you may not be able to use all functions of this service fully.

The legal basis for processing your data is a balancing of interests, whereby there are no overriding interests on your part opposing the described processing of your personal data (Art. 6 (1) Sentence 1 lit. f GDPR). For more information about Google Ads from Google, visit https://ads.google.com/intl/en/home/, and for general information about data protection at Google, visit https://www.google.de/intl/en/policies/privacy. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at https://www.networkadvertising.org.

Google Tag Manager

The Google Tag Manager is a solution that allows us to manage so-called website tags through an interface, enabling us to integrate services like Google Analytics and other Google marketing services into our online offering. The Tag Manager itself, which implements the tags, does not process any personal data of users. For information regarding the processing of users' personal data, please refer to the details provided for the Google services used. Usage policies: https://www.google.com/intl/en/tagmanager/use-policy.html.

Facebook

This website utilizes features from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. When you visit our pages with Facebook plugins, a connection is established between your browser and Facebook's servers. Data is transmitted to Facebook during this process. If you have a Facebook account, this data may be linked to your account. If you do not wish for this data to be linked to your Facebook account, please log out of Facebook before visiting our site. Interactions, such as using a comment function or clicking a "Like" or "Share" button, are also forwarded to Facebook. For more information, please visit https://www.facebook.com/about/privacy.

Twitter

This website uses features from Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. When you visit our pages with Twitter plugins, a connection is established between your browser and Twitter's servers. Data is transmitted to Twitter during this process. If you have a Twitter account, this data may be linked to your account. If you do not wish for this data to be linked to your Twitter account, please log out of Twitter before visiting our site. Interactions, such as clicking a "Re-Tweet" button, are also forwarded to Twitter. For more information, please visit https://twitter.com/privacy.

Instagram

Our website integrates features from the Instagram service. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our pages with your user account. Please note that as the provider of the pages, we have no knowledge of the content of the transmitted data or how Instagram uses it. For more information, please see Instagram's privacy policy: https://privacycenter.instagram.com/policy/.

LinkedIn

We use the marketing services of the social network LinkedIn provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (“LinkedIn”) within our online offering.

LinkedIn uses cookies, which are text files stored on your computer. This allows us to analyze your use of the website, measure the success of our advertising, and show products to users that they have previously shown interest in.

For example, information about the operating system, browser, previously visited websites (referrer URL), visited web pages, clicked offers, and the date and time of your visit to our website is collected.

The information generated by the cookie about your use of this website is transmitted to and stored on a LinkedIn server in the USA in pseudonymous form. LinkedIn does not store the name or email address of the user. Instead, the data is only assigned to the person for whom the cookie was created. This does not apply if the user has permitted LinkedIn to process data without pseudonymization or if they have a LinkedIn account.

You can reject the use of cookies by adjusting the settings in your browser, but please note that you may not be able to use all features of this website. You can also object to the use of your data directly with LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

We use LinkedIn Analytics to analyze the use of our website and to improve it regularly. The resulting statistics help us enhance our offerings and make it more interesting for you as a user. All LinkedIn companies have adopted the standard contractual clauses to ensure that data transfers to the USA and Singapore, required for the development, implementation, and maintenance of services, are conducted in a lawful manner. When we ask users for consent, the legal basis for processing is Art. 6 (1) lit. a GDPR. Otherwise, the legal basis for using LinkedIn Analytics is Art. 6 (1) S. 1 lit. f GDPR.

Information from the third party: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland; Terms of Use and Privacy Policy.

External Payment Service Providers

This website uses external payment service providers through whose platforms users and we can conduct payment transactions. For example, through:

• PostFinance (https://www.postfinance.ch/de/detail/rechtliches-barrierefreiheit.html)
• Visa (https://www.visa.de/legal/privacy-policy.html)
• Mastercard (https://www.mastercard.ch/de-ch/datenschutz.html)
• American Express (https://www.americanexpress.com/de/legal/online-datenschutzerklarung.html)
• PayPal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full)
• Apple Pay (https://support.apple.com/de-ch/ht203027)
• Stripe (https://stripe.com/ch/privacy)
• Klarna (https://www.klarna.com/de/datenschutz/)
• Twint (https://www.twint.ch/en/app-dataprotection/)

In the context of fulfilling contracts, we use these payment service providers based on the Swiss Data Protection Ordinance and, where necessary, Art. 6 (1) lit. b EU GDPR. Additionally, we use external payment service providers based on our legitimate interests under the Swiss Data Protection Ordinance and, where necessary, under Art. 6 (1) lit. f EU GDPR, to provide our users with effective and secure payment options.

The data processed by the payment service providers includes, among other things, inventory data such as name and address, bank data such as account numbers or credit card numbers, passwords, TANs (transaction authentication numbers), and checksums, as well as contract, sum, and recipient-related information. This data is required to process transactions. However, the entered data is only processed and stored by the payment service providers.

As operators, we do not receive information about (bank) accounts or credit cards, but only information on whether the payment was confirmed (accepted) or rejected. In some cases, data may be transmitted by the payment service providers to credit agencies. The purpose of this transmission is to verify identity and creditworthiness. For this, we refer to the terms and conditions and privacy notices of the payment service providers.

For payment transactions, the terms and conditions and privacy policies of the respective payment service providers apply, which can be accessed on their respective websites or transaction applications. We also refer to these for further information and for exercising rights of withdrawal, information, and other rights of affected individuals.

YouTube

This website integrates features of the service "YouTube." "YouTube" is owned by Google Ireland Limited, a company established and operated under Irish law, located at Gordon House, Barrow Street, Dublin 4, Ireland, which operates the services within the European Economic Area and Switzerland.

Your legal agreement with "YouTube" consists of the terms you can find at the following link: https://www.youtube.com/static?gl=de&template=terms&hl=de. These terms constitute a legally binding agreement between you and "YouTube" regarding your use of the services. Google's privacy policy explains how "YouTube" handles and protects your personal data when you use the service.

Online Shop / Webshop

We process the data of our customers in accordance with the data protection regulations of the Federal Act on Data Protection (DSG) and the EU General Data Protection Regulation (GDPR) in the context of order processes in our online shop. This enables us to facilitate the selection and ordering of selected products and services, as well as their payment and delivery or processing.

The processed data includes master data (inventory data), communication data, contract data, payment data, and the individuals affected by the processing include our customers, interested parties, and other business partners. The processing is carried out for the purpose of providing contractual services in the context of operating an online shop, billing, delivery, and customer service. In this context, we use session cookies, e.g., to store the contents of the shopping cart, and permanent cookies, e.g., to store the login status.

The processing is based on Art. 6 (1) (b) (performance of order processes) and (c) (legally required archiving) of the GDPR. The data marked as necessary is required for the establishment and fulfillment of the contract. We only pass the data to third parties within the scope of delivery, payment, or legal permissions and obligations. Data is only processed in third countries if this is necessary for contract fulfillment (e.g., at the customer’s request for delivery or payment).

Users can optionally create a user account where they can view their orders, among other things. During the registration process, users are required to provide mandatory information. User accounts are not public and cannot be indexed by search engines such as Google.

If users cancel their user account, their data related to the user account will be deleted, provided that retention is required for commercial or tax reasons according to Art. 6 (1) (c) of the GDPR. Information in the customer account remains until it is deleted, followed by archiving if there is a legal obligation. It is the users' responsibility to back up their data before the contract ends if they cancel.

In the context of registration and re-registration, as well as the use of our online services, we store the IP address and the time of each user action. The storage is based on our legitimate interests as well as the users' interests in protection against misuse and other unauthorized use. This data is generally not shared with third parties unless necessary for the enforcement of our claims or if there is a legal obligation under Art. 6 (1) (c) of the GDPR.

Deletion occurs after the expiration of legal warranty and similar obligations, and the necessity of data retention is checked at irregular intervals. In the case of legal archiving obligations, deletion takes place after their expiration.

Data Transfer to the USA

Our website includes tools from companies based in the USA. When these tools are active, your personal data may be transferred to the US servers of the respective companies.

Please note that the USA is not considered a safe third country according to EU data protection law. US companies are required to release personal data to security authorities without you as the data subject having legal recourse against it.

Therefore, it cannot be ruled out that US authorities (e.g., intelligence services) may process, analyze, and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.

Disclaimer of Liability

The author assumes no responsibility for the accuracy, completeness, timeliness, reliability, or correctness of the information provided. Liability claims against the author for material or immaterial damages arising from the access to, use, or non-use of the published information, misuse of the connection, or technical disruptions are excluded.

All offers are subject to change. The author expressly reserves the right to modify, supplement, delete, or temporarily or permanently discontinue parts of the pages or the entire offer without prior notice.

Cookie Policy

Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website. For example, your session (so you don't have to login again) or your shopping cart.

Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Here is an overview of the cookies that may be stored on your device when you visit our website:

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

We do not currently support Do Not Track signals, as there is no industry standard for compliance.